Privacy Policy
Mobile RN SCV, Inc., a California corporation, doing business as Sculpt Rx (“Sculpt Rx,” “we,” “us,” or “our”), provides the telehealth services described in this Privacy Policy. This Privacy Policy applies to the collection, use, disclosure, and protection of information obtained through the Sculpt Rx website, telehealth platform, and related services (collectively, the “Services”). Sculpt Rx complies with applicable federal and California privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the California Confidentiality of Medical Information Act (“CMIA”), and the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”), as applicable. By accessing or using the Services, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
Sculpt Rx collects personal information necessary to provide telehealth services, including name, email address, phone number, billing information, and account credentials. Sculpt Rx also collects protected health information (“PHI”), including medical history, weight, height, body mass index (BMI), prescriptions, treatment plans, and clinical notes. Technical data such as IP address, device identifiers, browser type, and usage information may also be collected.
How Information Is Collected
Information is collected directly from you through online intake forms, account registration, telehealth consultations, communications with providers or staff, website interactions, and from authorized third parties such as pharmacies or laboratories, as permitted by law.
Use of Information
Collected information is used to provide telehealth services, evaluate medical eligibility, coordinate care, issue prescriptions, process payments, communicate with users, comply with legal obligations, and improve the Services.
Disclosure of Information
Information may be disclosed to licensed healthcare providers, pharmacies, HIPAA-compliant service providers and business associates, payment processors, and government authorities as required by law. Sculpt Rx does not sell personal information.
HIPAA and CMIA Compliance
Protected health information is used and disclosed in accordance with HIPAA and CMIA. Sculpt Rx maintains reasonable administrative, technical, and physical safeguards to protect the confidentiality and security of medical information.
Individual Rights
You have rights under HIPAA to access, amend, and receive an accounting of disclosures of your PHI. For non-PHI personal information subject to CCPA/CPRA, California residents may request access, correction, or deletion, subject to applicable legal limitations.
Data Security and Retention
Sculpt Rx employs reasonable security measures and retains information as required by healthcare, legal, and business obligations.
Cookies and Analytics
Cookies and analytics technologies may be used to support website functionality and improve user experience. You may manage cookies through your browser settings.
Messaging Terms and Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Sculpt Rx. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at admin@sculpt-rx.net. You can opt out at any time by replying STOP.
Mobile SMS Messaging Privacy Policy
Information collected: We may collect information such as name, phone number, and email address.
Use of information collected: We may use the information we collect to perform the services requested including billing, customer service, appointment reminders, and other administrative requests.
Sharing of information collected: We may share information we collect with payment processors, legal authorities, and partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes.
You can text us STOP at any time to opt out of receiving SMS text messages. You can text us HELP at any time to receive help. Messaging frequency may vary. Messaging and data rates may apply. Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes. All policies are followed as per CTIA guidelines. To request removal of your information, contact us via email or regular mail.
Breach Notification
In the event of a breach involving unsecured PHI, Sculpt Rx will provide notice as required by law.
Updates
This Privacy Policy may be updated from time to time with a revised effective date.